Frequently Asked Questions
Ordering and Products:
- How do I place an order?
- Can I modify or cancel my order?
- What payment methods do you accept?
- Are there bulk order discounts available?
- How can I track my order?
Product Information:
- What are the benefits of your herbal products?
- How do I choose the right product for my needs?
- Are your products safe and certified?
- What is the shelf life of your products?
Shipping and Returns:
- What are your shipping options and delivery times?
- Do you ship internationally?
- What is your return policy?
- How do I initiate a return or exchange?
Usage and Dosage:
- How should I use the herbal products?
- Are there any side effects?
- Can I combine multiple products?
- Is there a recommended dosage?
Community and Engagement:
- How can I join your Discord community?
- Do you have any social media accounts for updates?
- Can I share my feedback or testimonials?
Health and Safety:
- Are your products suitable for everyone?
- Can pregnant or breastfeeding individuals use your products?
- Do you provide medical advice or consultations?
General Information:
- What sets Apex Herbs apart from other herbal brands?
- Are your herbs ethically sourced?
- How do you ensure the quality of your products?
Contact Information:
- How can I contact your customer support?
- What is the best way to reach out with specific inquiries?
Ordering and Products:
How do I place an order?
The SHOP page serves as a platform to place your orders.
Can I modify or cancel my order?
After your order has been processed. You will be able to track your order. In the meantime, you may request modifications at that time. Your requests are not guaranteed.
What payment methods do you accept?
Credit Card, Debit Card, Cash App, Stripe
Are there bulk order discounts available?
Certainly. Please direct all requests to our “Contact Us” page.
How can I track my order?
If you do not receive your tracking number, please reach out to us via the “Contact“ page for assistance.
Shipping and Returns:
What are your shipping options and delivery times?
All shipping options are completed upon CHECKOUT
Do you ship internationally?
What is your Country? Please send requests for International Orders to the CONTACT page
What is your return policy?
These Products are 100% dried herbs as stated and are not accepted as a Return
How do I initiate a return or exchange?
For returns, we regret to inform you that we do not accept them. For further assistance, please refer to the “Contact” page.
Community and Engagement:
How can I join your Discord community?
Great News! You can now find APEX HERBS on Discord! Just join the Tokenable Discord and join us in expanding our community!
Do you have any social media accounts for updates?
Find APEX HERBS on social media now!
Can I share my feedback or testimonials?
Yes, We enjoy being a part of your healing journey. Please notify us by sending a message to the Contact page. We are appreciative of all feedback and testimonials. Alternatively, you can leave a product review directly on the products page.
General Information:
What sets Apex Herbs apart from other herbal brands?
Apex Herbs is a natural herbal company that prides itself on quality herbs grown and harvested in the proper season with herb blends and combinations that show great results without compromising the healing process.
Are your herbs ethically sourced?
Yes. Apex Herbs is a natural herbal company that prides itself on quality herbs grown and harvested in the proper season with herb blends and combinations that show great results without compromising the healing process.
How do you ensure the quality of your products?
We like our natural organic herbs to go from farm to face or tree to table. Our manufacturing only uses the highest quality naturally sourced herbs and processes. Your order is packaged without unnatural ingredients, additives, colors, flavors, commercial oils, or machinery.
Apex Herbs is a natural herbal company that prides itself on quality herbs grown and harvested in the proper season with herb blends and combinations that show great results without compromising the healing process.
Product Information:
What are the benefits of your herbal products?
The benefits of consistency with these herbs may put your body in a state of healing. Find more on the About page
How do I choose the right product for my needs?
The Health Bio is a great place to give a better report of your Health. This Bio will be used for the 90-day or 3rd package review to show the benefits and a predetermining factor for the custom “Vitality” Program.
Are your products safe and certified?
These are 100% all natural herbs. These herbs are harvested in the proper season and packaged with care and without commercial oils and machinery.
What is the shelf life of your products?
Shelf Life: It is very difficult to pin down an exact expiration date for most single herbs as they do not really expire, they lose potency or strength over time but will still have value. Unlike synthetic materials or drugs, herbs can contain many constituents that contribute to their medicinal effects. Even if when we know what the active constituents are, there are often many of them in a single herb, each with different rates of degradation. Some herbs lose their effect more easily. Other herbs that possess more stable compounds such as alkaloids or steroids will last much longer.
A huge part of the degradation rate of herbs depends also on the storage conditions of the herb, & even on the quality of the herb before storage – how it was grown, harvested, dried & processed. If the product is left in hot places or open to sunlight then it will degrade much quicker than if it was stored in a cool, dry place & sealed tightly.
A good rule of thumb is that herbs should be stored no longer than 2-3 years but many herbs will have great strength much longer than that. To determine if an herb is still good you can check the appearance & aroma. Herbs that are no longer acceptable will have lost much of their vibrant color & will instead appear dull & faded. The bigger key though is to smell the raw materials to see if the potent aroma is still present
Usage and Dosage:
How should I use the herbal products?
Please follow the instructions on the package
Are there any side effects?
There are thousands of medical studies that show these herbs and compounds associated with healing in many ways. However there has not been any significant side effects to claim.
Can I combine multiple products?
Yes, Please follow the correct instructions for each product.
Is there a recommended dosage?
The product will have the proper instructions and dosage to apply.
Health and Safety:
Are your products suitable for everyone?
Please refer to the product guidelines and description for age or pregnancy restrictions
Can pregnant or breastfeeding individuals use your products?
Please refer to the product guidelines and description for age or pregnancy restrictions
Do you provide medical advice or consultations?
Yes, Please fill out a Health Bio and request a Consultation.
Contact Information:
How can I contact your customer support?
Please refer to our CONTACT page
What is the best way to reach out with specific inquiries?
Please refer your authorized distributor or reach out to our CONTACT page
Have additional questions?
We’re here to help. Let’s talk.